"As a Director/Senior Program Manager with Computer Sciences Corporation's Chemical Group, located in Wilmington Delaware. Accounts, namely Enron and BHP, employ Documentum as a cornerstone of one or more mission critical application. Domain Systems, Inc. is providing both on-site and off-site technical services to my team's efforts. That support has been and currently is superb!
"In the case of Enron, we are supporting an application called 'EnFile' which is responsible for maintaining and retrieving natural gas and electricity tariffs to allow Enron business dealers to sell services at a competitive rate to their clients. EnFile operates in a Windows NT and Sun Solaris environment with Documentum 3.1.7, Oracle 7.3.4, and seventeen Visual Basic (VB) Components providing on-line and web front end services to Enron on a daily basis. EnFile's DocBase consists of over 825 tariffs, growing at a rate of about 30 percent per year. The DocBase requires in excess of 20 Gbytes disk storage, employing a RIAD 5 configuration.
"In support of this effort I have a full time on-site Documentum specialist from Domain Systems. His level of expertise, his professionalism, and his high client interrelationships has been instrumental in achieving the high level of client satisfaction we have enjoyed on this project. Equally important has been the fast turn around on very short notice that Domain Systems has provided the team in quickly resolving complex issues we could not handle. I have nothing but the highest respect for Domain Systems' professionals and their competency. Because of my trust in Domain Systems and its staff, I have accepted a Migration Task to move EnFile off Documentum 3.1.7 and Oracle 7.3.4 to Documentum 4i and Oracle 8.1.6, which we estimate will be completed this summer.
"In the case of BHP, we are supporting their global implementation of a Documentum 4i solution in providing global access, routing, and approval of all corporate and federal regulatory documentation. I have, once again, supplemental support from Domain Systems staff in Utah. This effort, like EnFile, is proceeding superbly, especially with the rapid, reliable Documentum expertise I am able to draw on from Domain Systems."