PLM Managed Services
Why You should be considering a PLM Managed Service.
Why You should be considering a PLM Managed Service.
A managed services provider (MSP) contracts with you to deliver an ongoing service with specific expertise that you need to improve your processes and applications.
Traditionally, MSPs were strictly contracted IT admins, but over the years have evolved to include many kinds of focused contracted or outsourced services. For this PLM offering, we focus on not only on PLM but all applications within the supply chain in order to confirm to best practice and improve productivity overall.
Managed services can be a useful approach when hiring full-time specialists is not ideal.
The PLM Managed Services offering is provided via our Center of Excellence (CoE) program. CoE Offers Platinum, Gold, and Silver service levels. You will see improved performances, and operations, primarily through analysis of existing applications and helping to develop new plans and roadmaps for improvement.
“Domain Systems, Inc. is providing both on-site and off-site technical services to my team’s efforts. That support has been and currently is superb!”
– Engineering Project Manager, Medical Device Manufacturer
“It has been a pleasure working with Domain and your team, one of the best experiences I’ve had working with a solution consultant!”
– John Kim, Copper Mountain
“It is really easy to incorporate Domain Systems like a member of our team. We offload Agile Application Support to Domain Systems enabling our internal team to focus on business specific tool advancements and other high priority items.”
– PLM Manager, Semi-Conductor Supplier
Organizations today are facing growing competition and complexities. They need to increase the flexibility and agility of their businesses, and simultaneously reduce costs and risks. Technology alone isn’t enough to meet your increasingly complex and dynamic business and information system’s needs. PLM Managed Services allow you to focus on your product while ensuring the best possible administration and improvement in the processes.
Virtually or on-site our teams of experts create a partnership that will integrate into your company when and where you need them, for as little or as long as you need them. We are often viewed as an augmentation to your staff – except the people you interact with have access to a breadth of experience that is frankly impossible to access without hiring an army.
Simply put, managed services ensure best practice day-to-day operation of your PLM application. A PLM managed services provider (MSP) is an extension of your business, generally working under the direction of IT. PLM managed services are a way for smaller businesses and businesses without the necessary in-house expertise to still get the maximum benefit from PLM.
Managed Services offer a variety or benefits but one of the biggest is cost control. With Manages Services you can reduce the cost producing your products.
While Managed Services will not replace existing staff members, it will help free up more of your existing resources to focus on more strategic projects. You can rest assured that your company is minimizing the risks associated with maintaining client data and sensitive competitive information and more with today’s managed service offerings.
Are you trying to decide whether to use managed services or consulting? Experts in both focus areas can help you determine the best technological solutions for your company’s future, and both can assist you in implementing those solutions.
However here’s how they differ: Unlike a consultant who leaves after completing an implementation or other engagement, a managed services provider will stay with your company and look after your IT from weeks to months and even years to come, forging a long-term relationship to help keep your technology working smoothly and worry-free.
Relying on an in-house multi-role person for ad-hoc PLM application support pulls that resource away from other core business function whether that function is researching a better solution for lack of experience or contributing directly to the business in other ways. Also an in-house PLM IT team requires salaries, benefits and office real estate in order to get the job done. With Domain, you are paying only for the resources you use.
You may have Agile modules that are not fully utilized or even implemented. Delay in implementation is costly and defeats the value proposition for having the module in the first place. Domain’s thorough understanding of your industry vertical coupled with industry best practice ensures that you are getting the best value and ROI for your organization
When you don’t have the proper Agile PLM resources available, security and downtime can become serious problems that can dramatically hinder your ability to grow as well as to take full advantage of this critical enterprise system. You end up addressing the symptoms of a problem without addressing the root causes, which leaves Agile in a break-fix cycle that is never-ending and nightmarish. Turning the hassle of PLM support over to Domain, you can rest assured that your issues are being remediated correctly, the first time. This will result in an increased quality and reliability of the Agile comprehensive solution.
If your in-house Agile PLM expert is someone who handles the technology responsibilities of your organization on top of their other primary responsibilities, that person probably spends most of their time putting out fires instead of taking proactive and preventative measures to strengthen your PLM environments. Domain Systems provides augmented value to firms who already have internal IT teams.
This is a common problem. Most organizations devote in-house resources to maintaining the current environment. This involves patches, troubleshooting and provisioning if that. While this is vital to keeping your PLM application up and running, it leaves very little time for your PLM Team to focus on big, strategic issues that could potentially deliver even more value. Involving Domain will allow for issues to be detected early, solved and prevented from happening again.
Outsourcing the day-to-day maintenance of your PLM technology allows for companies of all sizes to be able to have expert resources available to support their application needs whether it’s, improved business process, performance optimization, creating best practice security models or . Bringing in experienced PLM resources to an organization provides both a depth and a breadth of information gained through experience in solving PLM issues.
We realize that often there are questions that remain unanswered. Please feel free to reach out and ask us more about PLM Managed Services.
Contact us to learn more.